Privacy Policy

1. Introduction

This Privacy Policy explains how hours24 Australia (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website and use our services. We are committed to protecting your privacy and ensuring the security of your personal data in compliance with applicable data protection laws, including the Australian Privacy Act 1988 and the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and job title when you fill out forms or contact us.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation patterns.
• Technical Data: IP address, browser type, operating system, and device information collected through cookies and similar technologies.
• Employee Data: When using our workforce management platform, data related to employee time tracking, scheduling, and HR management as configured by your organization.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To process and respond to your inquiries and requests
• To send you relevant communications, updates, and marketing materials (with your consent)
• To improve our website and services through analytics
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our website and services, subject to confidentiality agreements. We may also disclose information when required by law or to protect our legal rights.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our infrastructure follows industry-standard security practices and compliance frameworks.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access, correct, or delete your personal data
• Object to or restrict the processing of your data
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

8. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse traffic. You can manage your cookie preferences through your browser settings or our cookie consent banner.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Address: Level 10, 20 Martin Place, Sydney NSW 2000, Australia